MICROSOFT
The MSP Journey is an enablement program to help Indirect Providers to guide hosters through their business transformation from a datacenter hosting business into a Managed Service Provider (MSP). A recent study done by the William Blair company outlined the opportunity for Managed Service Providers.
The MSP Journey helps organizations to transform into a Cloud Managed Services Provider business model by guiding them through the business model transition and focusing on change in organizational capabilities like:
- Strategy & Planning
- Markets: based on market requirements & competition, define the target customers
- Financial model: revenue streams, margins, investments, and move from a capex driven business into an opex driven business model
- Operations & Workforce Planning
- Sales & Marketing: sales programs & portfolio transformation, sales transformation, customer engagement models & metrics, marketing programs
The MSP Journey consists out of several steps:
Other resources:
For more details on the MSP Journey, contact peter.hendrickx@microsoft.com or Bruno.Marcantonio@microsoft.com
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